Pawsitive Cloud bridges pet owners, veterinary hospitals, and your fulfillment team — automating the entire prescription approval workflow so nothing falls through the cracks.
Veterinary prescriptions involve multiple parties, manual steps, and critical timelines. The old way is broken.
Hours spent on phone calls, lost faxes, and zero visibility into whether the vet even received the request — let alone responded.
Pet owners left in the dark waiting for updates, calling your team repeatedly, while pets go without critical medications.
Orders in one system, approvals in another, emails in a third. Nothing talks to each other and things fall through the cracks.
From automated fax delivery to real-time status tracking, every feature is built around the veterinary prescription workflow.
Orders import automatically, prescription items are split into individual requests, and the entire approval cycle runs without manual intervention.
Faxes are sent automatically with a 3-attempt retry mechanism over 48 hours. Real-time delivery tracking ensures nothing is missed.
Pet owners receive timely, professional email updates at every stage — from request sent to approval confirmed — using custom branded templates.
Veterinarians get a dedicated portal to review, approve, or decline prescriptions online — no fax machine required. Available 24/7.
Every prescription has a live status — from fax queued to approved and synced. Your team always knows exactly where things stand.
Orders sync seamlessly from NetSuite, and approval results flow back automatically — keeping your order management system always up to date.
Every prescription follows a clear, automated path. Your team stays informed at every stage without lifting a finger.
Prescription orders are automatically imported from NetSuite and split into individual approval requests.
A professional prescription fax is automatically sent to the veterinary clinic with all required details.
The vet approves or declines via the online portal or faxes back. Auto-retry runs if no response after 24 hours.
Approval decisions are instantly synced back to NetSuite, updating the order status in real time.
The pet owner receives an automated confirmation email — professional, timely, and fully branded.
"Pawsitive Cloud completely changed how we handle prescription approvals. What used to take hours of back-and-forth phone calls now happens automatically. Our staff has more time for actual patient care."
"I used to spend so much time wondering if my dog's prescription had been approved yet. Now I just get an email. It's so simple and stress-free — exactly what you need when your pet is unwell."
"As an operations manager, the NetSuite integration alone was worth it. Orders sync automatically, approvals flow back in real time, and our team spends zero time on manual data entry. Game changer."
Built on secure, reliable, and proven technologies. Your data and your patients' data are always protected.
Fully managed cloud infrastructure with high availability, automatic backups, and zero downtime deployments.
All data in transit and at rest is fully encrypted. Your prescription data is private and protected at every step.
Fax transmissions are handled through an enterprise-grade secure fax network with full delivery confirmation.
Complete activity logs for every prescription action — who did what, when. Full transparency and accountability.
Join veterinary clinics already saving hours every week with Pawsitive Cloud.